About Us

Meet The Team

The members of WeType have been working in the industry for many years and have a wealth of experience in how outsourced typing should work. This knowledge base was used to create a business that would avoid the mistakes of the past whilst creating a company of the future. A combination of basic common sense and high personal values were applied to sound business principles…and WeType emerged fully formed!

Tracy Cole: WeType Founder and Operations Director

Tracy has extensive senior secretarial experience, having worked in London for 10 years, with a good understanding of what makes a first-class secretary/typist. When returning to her native Norfolk, and with few interesting opportunities available, Tracy joined a small internet company.

In 2016, with 12 years of online transcription experience, Tracy was ready for a new challenge and started WeType, providing a bespoke transcription service to UK medical practitioners.

Tracy continues to have a hands-on role and is involved with every aspect of the business. She has built a loyal and hardworking team who deliver the quality service her clients deserve.

When she is not working Tracy enjoys time with her family and friends, gardening and the odd glass of gin!

Viv Manning: Senior Account Manager

Viv started her medical secretarial career working in a GP Practice where she gained a good grounding in medical terminology and an understanding of healthcare processes.  With a young family to fit around, she spent some time working from home for an online transcription company, gaining further experience of different specialties, before eventually joining the medical secretarial team in her local NHS hospital in a full-time role.

Viv worked with Tracy years ago and they have remained firm friends since, so when Tracy told her that WeType was expanding rapidly and she needed another pair of hands to help manage the workload, Viv jumped at the chance to take on such an exciting and challenging role.  An added bonus was the modern and airy office space at WeType HQ – a far cry from the dingy hospital office with its ‘scenic’ view of a brick wall.

In her spare time, Viv is something of a fitness fanatic, enjoying cycling, weight training and spin classes.  She is also an avid reader with a particular penchant for obscure translated literature.

Richard Phillips: WeType Business Development Director and CFO

Richard had a career in the City of London with a merchant bank before moving online around 25 years ago. He went on to set up and developed an internet secretarial support service company.  With more than 20 years’ experience of digital voice transcription in UK and European markets he brings a unique skill-set. His particular focus is on medical, medico-legal and the property sectors.

He is fully conversant with how to roll out an outsourced typing operation and has a comprehensive IT hardware and software background with a clear understanding of client software systems and best integration methods. He has a track record of successful rollouts with large organisations and has been a CEO with financial and administrative responsibilities.

His role with us encompasses the future direction of the company which is as he says ‘very exciting!’. He currently divides his time between Cambridge and his family abroad. When not collecting air miles, he enjoys cricket, cleaning old cars and trying to repair watches.

Mirek Skoczek: IT Director

Mirek is a software developer specialising in databases and web applications with 30 years experience of the market and 15 years in the transcription service business. He describes himself as experienced, but always keen to learn new technologies and ideas to keep pace with the ever-changing world of IT.

Mirek has been with WeType from the very beginning, setting up the hardware infrastructure, configuring network and, most importantly, designing and supervising implementation of key WeType software: DictationMaster, and later its award winning mobile counterpart VoiceMaster. (Read More about that here)

When the company grew and new challenges emerged, he was responsible for ensuring that the company’s systems were GDPR compliant and creating the relevant GDPR documentation, gaining CyberEssentials security certification and, last but not least, he was deeply involved in the process of ISO-27001 certification. His day-to-day responsibility is to ensure all our IT systems work smoothly.

When he’s not staring at a screen, Mirek likes to brew his own beer, read good science-fiction books and spend time with his family and dog in his garden. He also loves sailing so preferred holidays are always on water.

 

Mirek

Our Philosophy

The WeType Way

We know that each client and their needs will be unique: one size does not fit all in this case. We will work with you to ensure that outsourcing dictation is as easy and straightforward as possible. However, it is as important that it also works for you and your in-house team. We will tailor our service to meet the needs of you and your operation. We listen, we learn, we improve and aim to deliver a transcription service that will surpass expectations at all stages of the process. From sole traders to multi-national companies, each of our clients will receive the same level of high attention and quality of service.

WeType does NOT use overseas typists: we are a British company operating under British law. Our UK-based typists have first-hand experience and have worked in their relevant sectors, sometimes for many years. This is invaluable knowledge to ensure we are able to consistently produce high quality sector specific work for our clients.  There may be cheaper options available online but they will not be able to match us for quality and accuracy.

Our IT team developed sophisticated programs for encrypted file transfer through apps and servers which both comply with and exceed the current stringent GDPR and ISO requirements. DictationMaster is an example of cutting-edge software created in-house with the client foremost in mind. VoiceMaster, our award-winning recording app, is another example of the commitment to excellence that we here at WeType promote.

We now look forward to learning more about YOU – and hope that you allow WeType to prove just how good we can be for you and your business

Contact us

Talk to us about your typing requirements